About this role
Job title: Key Lead
About the Role The Key Lead acts as Floor Supervisor on the sales floor and is part of the store leadership team. They guide Brand Reps and Stock Associates to ensure a quality in-store customer experience and drive store performance on the floor through customer experience and team achievement of daily sales.
What You'll Do
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge, Brand Awareness, while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets & perform Inventory Control.
- Represent the Brand and Exemplify Company Culture and Values.
- Work Schedule: schedule will vary weekly, but at least 12-16 hours per week; required availability on Saturdays and Sundays as well as certain holidays; during peak times, hours may increase to meet business needs.
What We're Looking For
- High School Diploma/G.E.D. preferred, or equivalent; 1 year of retail experience is preferred. Retail supervisory/management experience is not required.
- Experience in leading groups or teams is preferred.
- Maintain a strong customer focus; demonstrate exceptional interpersonal skills; possess strong communication skills.
- Knowledge of current fashion trends; energetic, outgoing, and assertive; take initiative and show confidence.
- Master adaptability and flexibility; balance multiple tasks while being detail-oriented; exhibit a strong work ethic.
Nice to Have
- Additional experience in retail leadership roles or team coordination.
- Proactive learning mindset and willingness to take on new challenges.
Compensation & Benefits
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Opportunities for Career Advancement
- Training and Development