Key Lead

Job title: Key Lead

About the Role Key Lead is part of the store leadership team responsible for ensuring a quality in-store experience. They act as Floor Supervisor, guiding Brand Reps and Stock Associates to keep store operations running smoothly. The Key Lead drives store performance on the sales floor through customer experience and team achievement of daily targets.

What You'll Do

• Perform opening and closing routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the Brand and exemplify company culture and values.
• Work with schedule: at least 12-16 hours per week; weekend availability; additional hours during peak times.

What We're Looking For

• High School Diploma/ GED preferred, or equivalent; 1 year retail experience preferred.
• Retail supervisory/management experience is not required.
• Experience in leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Nice to Have

• Retail supervisory/management experience not required.

Compensation & Benefits

• Starting rate: $18.25 per hour (pay range $18.25-$18.25 per hour).
• Quarterly Sales Incentive Bonus.
• Merchandise Discount.
• Opportunities for Career Advancement.
• Training and Development.
• A Global Team of People Who'll Celebrate You for Being YOU.