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Key Holder

Abercrombie & Fitch Co
Shanghai, China; Hong Kong, China Posted Aug 12, 2026
On-site

About this role

CHINA

A Full-Time Key Holder helps drive the business through leadership and is actively involved in ensuring a differentiated customer experience. Key Holders should be assertive, analytical and trustworthy as a leader of a multi-million dollar business. They utilize applied learning to evolve as a business leader and improve store results. The Key Holder leads a team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines being completed, all while keeping the customer at the center of everything we do.

What You’ll Do

  • Training and Development

  • Customer Experience

  • Communication

  • Store Presentation and Sales Floor Supervision

  • Asset Protection

  • Policies and Procedures Adherence

  • CHINA

  • What it Takes

  • At Least One Year of Customer Service Experience

  • Work Ethic

  • Assertiveness

  • Applied Learning

  • Attention to Detail

  • Analytical Skills

  • Adaptability / Flexibility

  • Multi-Tasking

  • Stress Tolerance

  • Our Benefits & Perks

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

  • 13th month bonus

  • Monthly Sale Incentive Bonus Program

  • Six social insurance and one housing fund

  • Generous paid time off

  • Paid Volunteer Day per Year, allowing you to give back to your community

  • Merchandise Discount in all brands

  • Leadership Training and Development

  • Opportunities for Career Advancement, promoting from within

  • HONG KONG

  • What it Takes

  • At Least One Year of Customer Service Experience

  • Work Ethic

  • Assertiveness

  • Applied Learning

  • Attention to Detail

  • Analytical Skills

  • Adaptability / Flexibility

  • Multi-Tasking

  • Stress Tolerance

  • Our Benefits & Perks

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

  • 13th month bonus, subject to eligibility
  • Monthly Sale Incentive Bonus Program, subject to eligibility
  • Medical and Dental Insurance
  • Generous paid time off
  • Paid Volunteer Day per Year, allowing you to give back to your community
  • Merchandise Discount in all brands
  • Leadership Training and Develo

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