Key Desk Clerk

At Roush, we fuse technology and engineering to provide product development solutions to customers in a diverse range of industries. Widely recognized for providing engineering, testing, prototype, and manufacturing services to the transportation industry, Roush also provides significant support to the aerospace, defense and theme park industries. With over 2,400 employees in facilities throughout the United States, Europe, Asia, and South America, our unique combination of creativity and tenacity activates big ideas on a global stage.

We offer a full array of benefits to our full-time employees, including medical, dental, vision, life insurance, earned sick time, STD, LTD, 401K, tuition reimbursement, paid vacation, and paid holidays.

Roush has an immediate opening for an enthusiastic Key Desk Clerk to join our team! The selected candidate will be responsible for ensuring proper key distribution and that drivers are assigned to designated vehicles. The Key Desk Clerk will also ensure the drivers have the tools they need to perform their evaluations. This position is located in Allen Park, MI.

Responsibilities

• Provide customer service to drivers and engineers, answer questions, and retrieve keys for assigned vehicles
• Prepare daily test driver tools (vehicle keys, phones, route information, evaluations and other needed equipment)
• Update customer systems daily with dispatched driver information and equipment assigned
• Complete end of day update of customer systems with mileage information and test data
• Complete customer system updates and company required reports
• Other related tasks as assigned
• Perform daily test vehicle key audit against vehicle list
• Prepare test vehicles for return to customers removing all Roush equipment and performing damage inspections

Qualifications

• High school diploma or equivalent

• Minimum of 1 year of test driving experience

• Valid drivers license with clean driving record

• Proficient MS Office skills including data entry accuracy

• Good verbal and written communication skills

• Ability to multi-task and prioritize in a fast-paced environment with strict deadlines

• Ability to work well independently and exercise sound judgement

• Good attention to details with the ability to ensure accuracy

• Preferred Qualifications

• 1 year of customer service experience

• Visit our website: www.roush.com

• Like us on Facebook: www.facebook.com/RoushCareers

• Roush is an EO employer – Veterans/Disabled and other protected categories