Key Account Traffic Controller

Job title: Key Account Traffic Controller

Shaping the Future of Logistics- Your Career Starts at Röhlig

Whether it’s sea freight, air freight, or contract logistics, at Röhlig Logistics you’ll help create tailor-made solutions that move the world forward. As a global, family-owned company founded in Bremen, Germany in 1852, we’ve built our reputation on reliability and trusted partnerships.

Join our international team of more than 2,700 colleagues across 35+ countries and collaborate on exciting projects for customers around the world. You’ll work in a supportive, trust-based, and collaborative environment that values open communication and empowers you to share your ideas and grow professionally. At Röhlig, we’re committed to helping you build a long-term career while maintaining a healthy work-life balance — because we believe success is best achieved together.

Rohlig USA has 200 employees in 12 different locations.

Join our growing team! We’re looking for a detail-oriented Entry Writer who is passionate about accuracy, compliance, and delivering exceptional service.

What you will do:

· Impeccable customer service.

· Maintain and keep current customs compliance documentation.

· Process documents through the Company’s ABI system, obtaining Customs release and other government agency releases as appropriate.

· Review and monitor all Customs rejections, requests for information for clients and any other government agency, and other correspondence.

· Work closely with other departments to deliver high level of service to customers.

· Perform other duties as assigned.

· Resolves discrepancies, while keeping record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.

· Adhere to the minimum standard to which Rohlig USA is committed (Quality ISO 9001:2015, Environmental ISO 14001:2015).

What you bring:

· Ability to work with demanding deadlines

· Essentially 2 years brokerage experience

· Excellent communication skills, both verbal and written

· Ability to work independently as well as part of a team

· Must be detail oriented, thorough and accurate and have the ability to efficiently solve problems

· Knowledge of domestic and international geography including countries, major cities and ocean ports along with basic knowledge of U.S. Regulatory Laws preferred

· Ability to establish priorities and accomplish multiple tasks, must be organized

· Strong PC skills

· Proven analytical and problem-solving skills

· Work effectively via phone, fax, e-mail. Good planning and organization skills; ability to multitask and be a self-starter

· Basic knowledge of INCO terms, the Harmonized Tariff Schedule, Customs regulations and other government agency requirements:

What we offer

At Röhlig, we believe in supporting our employees' well-being, growth, and work-life balance. That’s why we offer a competitive benefits package designed to empower you both personally and professionally:

· Comprehensive Medical, Dental, and Vision Insurance – Keeping you and your family healthy is our priority.

· 401(k) Plan with Company Match – We’re invested in your future and help you save for retirement.

· Generous Paid Time Off (PTO) – Whether you’re planning a vacation, taking care of personal needs, or just need a mental health day, we’ve got you covered.

· Supportive Work Environment – From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way.

· Salary $55,000-$65,000.

If you’re looking for a workplace where your contributions matter and your well-being is supported, we’d love to have you on board.