Key Account Officer

About the Role

• Cloud Integrated is seeking a commercially driven and relationship-focused Key Account Officer to manage and grow relationships with VAS aggregators, Mobile Network Operators (MNOs) and other strategic partners.
• The ideal candidate should understand the telecoms and digital services ecosystem and be able to manage partner engagements, coordinate business activities and identify opportunities for revenue growth.

Key Responsibilities

• Build and maintain strong relationships with VAS aggregators, MNOs and strategic partners.
• Manage partner communications, meetings, negotiations and commercial discussions.
• Coordinate service onboarding, activation and deployment with relevant partners and internal teams.
• Monitor account performance, service delivery, revenue and settlement processes.
• Identify opportunities to grow existing accounts and establish new business partnerships.
• Follow up on outstanding business matters and resolve partner-related issues.
• Prepare regular account performance reports and provide updates to management.
• Work closely with internal teams to ensure smooth service delivery and partner satisfaction.

Requirements

• Bachelor's degree in Business Administration, Marketing, Telecommunications or a related discipline.
• 2–4 years' experience in Key Account Management, Business Development, Telecoms or Digital Services.
• Good understanding of the VAS ecosystem, particularly the relationship between Content Providers, Aggregators and MNOs.
• Strong communication, negotiation, relationship management and problem-solving skills.
• Ability to manage multiple accounts, follow up on business opportunities and deliver results.
• Good organisational and reporting skills.

Added Advantage:

• Experience working directly with VAS aggregators, MNOs, Content Providers or other players in the telecommunications and digital services industry.

Ideal Candidate:

• A proactive and commercially minded professional who can build valuable business relationships, manage strategic accounts, negotiate effectively and identify opportunities that contribute to business growth.

Compensation and Benefits

• Salary: N300,000 - N500,000 monthly.
• Pension contributions in line with applicable regulations.
• HMO coverage.
• Performance-based bonuses and incentives.
• Opportunities for professional growth and development.

Application Closing Date

30th November, 2026.