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Key Account Manager - Food Service & Bakery

Talent Insider
Jakarta, Jakarta Utara Posted Oct 2, 2026
On-site

About this role

Job Description

  • Drive sales growth and profitability through new customer acquisition, existing account development, cross-selling, up- selling, and commercial negotiations.
  • Manage pricing, discounts, and price adjustments to achieve sales targets while maintaining the company's required profit margin,
  • Develop and manage Bakery and Food Service accounts across Indonesia and strengthen relationships with key 82B customers.
  • Conduct regular business visits to branches and customers across Indonesia to identify market opportunities, monitor execution, and resolve local business issues.
  • Identify and develop new business opportunities through market mapping, prospecting, customer visits, product sampling, and product listing.
  • Coordinate with Technical Baker, Application Chef, and relevant teams to support product trials, demonstrations, and customer application requirements.
  • prepare accurate sales forecasts and coordinate with Supply Chain, Logistics, Warehouse, and Manufacturing teams to ensure roduct availability and timely delivery
  • Monitor customer satisfaction and resolve issues related to product quality, delivery, documentation, and other customer requirements.
  • Monitor accounts receivable, follow up customer payments, and coordinate with Finance to ensure timely collection and healthy customer receivables.
  • Monitor competitor pricing, products, promotions, and industry trends and provide relevant market insights and recommendations to support business decisions

Job Requirements

  • Bachelor's Degree (S1) in Management, Marketing, Food Technology, Hospitality, Culinary, or related field.

  • Minimum 3-5 years of experience in Key Account Management, B2B Seles. Bakery, Food Service, and Food Ingredients

  • Skils:

  • Customer Acquisition

  • Maintain Partnership

  • Sales Relationship Management

  • Partnership Acquisition

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