About this role
Job Title
Key Account Manager
Job Description Summary
Job Description
About the Role
-
Client Relationship Management: Build and maintain strong relationships with key accounts to ensure long-term engagement and loyalty.
-
Account Strategy & Growth: Develop account plans, identify upselling/cross-selling opportunities, and achieve revenue targets.
-
Operational Coordination: Act as the primary point of contact for client queries, issue resolution, and service delivery.
-
Reporting & Analysis: Monitor account performance, prepare reports, and provide insights for business decisions.
-
Collaboration: Work closely with internal teams (sales, operations, finance) to deliver customized solutions for clients. About You:
-
Bachelor’s degree in Business Administration, Marketing, or related field.
-
Proven experience in account management or client servicing.
-
Strong negotiation and communication skills.
-
Ability to analyze data and prepare strategic plans.
-
Proficiency in CRM tools and MS Office.
INCO: “Cushman & Wakefield”