About this role
About the Role We are looking for a qualified candidate to join us as Key Account Manager (Creative) in Indonesia. Working within the Client Service/Account team, the Senior Client Service Representative/Key Account Manager is responsible for ensuring Trident are delivering against the agreed commercial contractual requirements whilst constantly seeking opportunities for continuous improvements. The Senior Client Service Representative/Key Account Manager will support the activities (day to day and development) of all individuals working within their designated area of responsibility. What You'll Do
- Support the Account Manager with the day to day running of your designated area of responsibility.
- Reference applicable Trident generic and customer specific standard working practices (SWP) to effectively process all the necessary pre-artwork build activities utilising Trident/client artwork management tools.
- Project management (prioritise, plan, track, report and stakeholder communication) to ensure Trident meets the necessary KPI/RTP.
- Serve as the single point of contact for your designated area of responsibility, owning the client relationship in conjunction with the Account Manager.
- Consider and facilitate the most appropriate communication channel. What We're Looking For
- Qualified candidate for the role of Key Account Manager (Creative) in Indonesia with experience in supporting the day-to-day operations of a client service/account team.
- Experience in managing client relationships and working within a structured client service environment.
- Ability to reference and apply standard working practices (SWP) and utilise artwork management tools for pre-artwork/build activities.
- Project management skills including prioritisation, planning, tracking, reporting and effective stakeholder communication.
- Strong communication and collaboration with Account Manager and clients to deliver against contractual requirements and drive improvements.