Key Account Manager

Job title: Key Account Manager

About the Role

Bachoco USA is seeking a Key Account Manager to support key client accounts and build strong relationships within the organization. This role offers an excellent opportunity for professional growth and development in the field of key account management.

What You'll Do

• Develop and maintain positive relationships with key clients to understand their needs, preferences, and challenges within the company's products or services.
• Collaborate with the sales team to ensure seamless order processing, timely delivery of products, and efficient resolution of any client-related issues.
• Collect and analyze sales data, customer feedback, and market trends to provide insights and recommendations to the Key Account Manager for account development strategies.
• Assist in preparing and conducting presentations and product demonstrations for key clients to showcase the value of our products and services.
• Identify potential opportunities for account growth and upselling within existing key accounts.
• Support the negotiation and administration of contracts and service agreements with key clients, ensuring accurate and up-to-date documentation.
• Stay informed about industry trends, competitors' activities, and changes in client needs to inform account management strategies.
• Collaborate with cross-functional teams to ensure high levels of customer satisfaction by addressing client inquiries and concerns promptly.
• Support the achievement of sales targets and KPIs related to revenue, client retention, and overall account growth.
• Work closely with the sales, marketing, and customer support teams to deliver a cohesive and outstanding customer experience.

What We're Looking For

• 3 years of direct sales experience selling a protein (chicken, turkey, beef, pork, fish) to retailers, grocers, or wholesalers.
• Proven experience in sales, account management, or a customer-facing role is a plus.
• Excellent communication and interpersonal skills to build and maintain strong client relationships.
• Analytical mindset with the ability to interpret data and draw meaningful insights.
• Proficiency in Microsoft Office Suite and CRM software.
• Result-driven and customer-focused with a desire to contribute to client satisfaction and company success.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Bachelor's degree from a four-year college or university; and a minimum of three (3) years of direct sales experience working with retailers, and/or wholesalers.
• Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Computer Skills: To perform this job successfully, an individual should have knowledge of Database software; Internet software; Inventory software; Spreadsheet software and Word Processing software.

Industry: Food & Agriculture