Justice Project Manager

Job title: Justice Project Manager

About the Role The Justice Project Manager leads complex, high-visibility client implementations within Tyler Technologies' Justice vertical, overseeing end-to-end delivery across multiple integrated Tyler solutions. This role partners closely with internal implementation teams, data engineers, solution architects, and client stakeholders—from technical contributors to executive sponsors—to drive success on transformative justice initiatives. Engagements span data integrations, analytics deployments, and enterprise reporting solutions affecting courts, public safety, and justice administration statewide. The role combines strong project management discipline with strategic foresight, navigating evolving client needs and dynamic environments with autonomy, accountability, and confidence.

What You'll Do

• Lead full lifecycle implementation of Tyler Data & Insights solutions within the Justice domain—from scoping and kickoff through delivery, transition, and post-go-live review.
• Manage complex, multi-phase projects involving integrations with justice systems (e.g., RMS, CMS, eFile, CAD, or data exchanges).
• Translate business goals and operational outcomes into executable project plans, timelines, and measurable success criteria.
• Drive proactive risk identification and resolution, balancing scope, resources, and schedule to meet client and organizational objectives.
• Ensure consistent adherence to Tyler delivery standards, financial accountability, and documentation excellence.
• Day-to-day: keep three major implementations moving forward simultaneously; anticipate data quality issues impacting go-live; recalibrate timelines as requirements evolve; manage stakeholder expectations with transparency; ensure the team has what it needs to deliver; track budget burn and forecast variances.
• Client & Stakeholder Engagement: serve as trusted liaison for Justice clients; communicate clearly across technical and non-technical audiences; facilitate alignment between Tyler teams, client stakeholders, and partner vendors; lead executive updates and retrospectives.
• Cross-Functional Leadership: collaborate with Product, Engineering, and Implementation teams; foster collaboration across Tyler divisions supporting Justice; influence continuous improvement by contributing to playbooks, methodology updates, and lessons learned.
• Operational & Strategic Contributions: participate in strategic Justice initiatives; contribute to process refinement and project management best practices; support development of Statements of Work (SOWs) and resource forecasts; provide mentorship to other PMs.
• Behind the scenes: work in groups to improve implementation methodology, review upcoming deals for timelines and resourcing, coach peers, and contribute templates and frameworks.

What We're Looking For

• Experience leading complex, multi-phase client implementations in a fast-paced, ambiguous environment.
• Strong project management discipline with ability to translate goals into timelines and measurable outcomes.
• Experience with data integrations, analytics deployments, and enterprise reporting within justice-related domains.
• Excellent stakeholder management and executive communication skills; ability to simplify complexity for technical and non-technical audiences.
• Proactive risk and budget management, with forecasting and decision-making about scope, schedule, and resources.
• Ability to operate in a remote-enabled role with travel 10-25%.

Nice to Have

• Optional/preferred qualifications (not specified in posting).

Compensation & Benefits

• Salary and benefits information not provided in posting.