Justice Project Manager

Job title: Justice Project Manager

About the Role

The Justice Project Manager leads complex, high-visibility client implementations within the Justice vertical, overseeing end-to-end delivery across multiple integrated Tyler solutions. This role partners with internal implementation teams, data engineers, solution architects, and client stakeholders—from technical contributors to executive sponsors—to drive success on transformative justice initiatives. It requires a proactive, autonomous leader who can thrive in ambiguity, bring clarity to complexity, and consistently deliver measurable outcomes.

What You'll Do

• Lead full lifecycle implementation of Tyler Data & Insights solutions within the Justice domain—from scoping and kickoff through delivery, transition, and post-go-live review.

• Manage complex, multi-phase projects involving integrations with justice systems (e.g., RMS, CMS, eFile, CAD, or data exchanges).

• Translate business goals and operational outcomes into executable project plans, timelines, and measurable success criteria.

• Drive proactive risk identification and resolution, balancing scope, resources, and schedule to meet client and organizational objectives.

• Ensure consistent adherence to Tyler delivery standards, financial accountability, and documentation excellence.

• Manage three major implementations simultaneously and monitor progress across workstreams.

• Identify data quality issues that could impact go-live and address them proactively.

• Recalibrate timelines as requirements evolve; manage stakeholder expectations with transparency; ensure the team has what they need to deliver.

• Track budget burn, forecast variances, and make trade-offs between scope, schedule, and resources.

• Serve as trusted liaison for Justice clients, building relationships across agencies, IT teams, and executive leadership.

• Communicate clearly across technical and non-technical audiences, simplifying complexity while maintaining precision.

• Facilitate alignment between Tyler delivery teams, client stakeholders, and partner vendors to ensure integrated success.

• Lead executive-level updates and retrospectives that reinforce transparency, accountability, and progress toward outcomes.

• Demonstrate practical examples in practice scenarios (e.g., translating technical blockers into revised timelines) to drive buy-in and resolution.

• What We're Looking For

• Experience leading complex, high-visibility client implementations and the ability to operate with autonomy in evolving environments.

• Strong client and stakeholder engagement skills across technical contributors to executive sponsors; excellent written and verbal communication.

• Ability to translate business goals into executable project plans, timelines, and measurable outcomes.

• Experience with data integrations, analytics deployments, and enterprise reporting in justice-related contexts (courts, public safety, justice administration).

• Familiarity with justice systems integrations (e.g., RMS, CMS, eFile, CAD) and data exchanges.

• Proactive risk management and ability to balance scope, resources, and schedule.

• Track record of maintaining delivery standards, financial accountability, and documentation.

• Cross-functional leadership in collaborating with Product, Engineering, and Implementation teams.

• Willingness to travel 10-25%.

• Mentorship or peer leadership experience for other Project Managers.