About this role
About the Role Accelleron is seeking a Junior Service Engineer/Technician for our Service Station in Gdansk. This role focuses on repairs and overhauls of Accelleron turbochargers and delivering service tasks to customers, both on-site and remotely when applicable. You will be joining an international team committed to excellence and innovation. What You'll Do
- Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.)
- Contributes to customer satisfaction by executing Service work according to customer order and expectation; creates and maintains a good relationship with customers and understands their needs; identifies new sales opportunities and communicates them internally.
- Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
- Prepares all documents and reports to be signed by the customer representative; reports work done in a timely manner and follows up when needed.
- Proactively identifies potential equipment failures and requests proactive corrective actions; troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
- Proactively identifies suggestions for product and quality improvement and communicates them further in the Accelleron organization; provides recommendations to management to improve operations and customer service.
- Applies safety rules and safe practices as well as environmental responsibilities; reports unsafe practices and incidents. What We're Looking For
- Technical education and good mechanical understanding; hands-on work experience with engines and tools.
- Preferably experience with bigger engines and/or related mechanical technologies in the marine segment.
- Service-minded, flexible and a team player.
- Flexible mindset towards work outside normal office hours; able to perform under pressure.
- Willingness to travel and to be in field service jobs up to 50% of working hours.
- Basic computer skills.
- Good level of English and Polish, both written and oral.
- A valid driving license category B. Compensation & Benefits
- Attractive compensation and benefits
- Private medical care
- Life Insurance
- Sports card