Junior Production Support Analyst - Real Time Market Data - Hong Kong

Job title: Junior Production Support Analyst - Real Time Market Data - Hong Kong

Role Overview – Market Data Site Reliability and Engineering (SRE)

This team ensures the high availability and performance of systems that distribute real-time, historical, and reference market data across the firm. These platforms handle extremely high message volumes - over 10 million/second with microsecond latency - and support global financial instruments including equities, fixed income, FX, and derivatives.

Key Responsibilities

• Maintain and optimize global market data distribution systems
• Monitor capacity, manage latency, and ensure platform stability and security
• Collaborate with users and developers on integration, migrations, and compliance
• Support production operations, test new releases, and perform system upgrades
• Identify automation and efficiency improvements in daily operations

Required Skills

• Strong knowledge of UNIX/Linux, including scripting and performance tuning

• Proficiency in shell scripting and Python (Java/C++/Perl a plus)

• Understanding of networking protocols (TCP/IP, UDP, multicast preferred)

• Experience managing global, high-availability systems

• Strong problem-solving and communication skills

• Preferred Skills

• Familiarity with Agile, CI/CD, project management

• Knowledge of database technologies

The successful candidate should have:

• Excellent communication skills, broad sense of ownership and proactiveness
• Bachelor's degree in computer science or a related STEM subject (science, technology, engineering, maths).
• Good grades 2.1 and above. We look for potential, not prestige, but it’s important that you enjoy pushing yourself to pick up new ideas.
• A passion for Financial Markets
• Solid communication skills for facing off both to IT and business teams
• Strong understanding of server, storage, MQ, and application technologies (Java, .NET, C++)
• Able to troubleshoot, problem solver, analytical
• Proficiency with Linux
• Strong SQL databases experience such as Sybase, DB2, Oracle); able to search log files and compose SQL queries.
• Network diagnostic skills and experience with networks and real-time messaging technologies (multicast, TCP/IP, UDP, SNMP)
• Strong scripting skills, like Perl, Python, or UNIX shell.
• Excellent spoken and written English communication skills.

Nice to have Skills :

• Exposure to incident management in an IT environment

What you'll get:

• interactive training before your placement

• A generous graduate salary

• Pay rises every 12 months to reflect your progress.

• Ongoing training and support.

• Valuable industry experience. Ultimately, a foot in the door to build your career in an in-demand niche.

• Questions about our program and roles? Please get in touch with us at [email protected]