About this role

Junior IT Officer

Stratostaff East Africa | Full time

Nairobi, Kenya | Posted on 10/02/2026

Job listing

Job Information Date Opened 10/02/2026 Job Type Full time Industry Oil & Gas Work

1-3 years
City Nairobi
State/Province Nairobi City
Country Kenya
Zip/Postal Code 00100
Job Description
Job Title: Junior IT Officer
Employment Terms: Contract Availability: Immediately
Location: Nairobi
JOB PURPOSE
Our client, a leading organization in the oil and gas sector based in Nairobi, seeks to onboard a Junior IT Officer to provide technical and operational support by assisting with hardware and software troubleshooting, supporting IT systems and users, maintaining accurate IT records, and assisting with the implementation and maintenance of technology solutions to ensure reliable IT operations and effective user support across the organization.

IT Support & Troubleshooting
Provide first-line technical support to employees, diagnose and resolve hardware, software, network and user-access issues, and escalate complex incidents where necessary.
Systems & Network Administration
Support the day-to-day administration of computers, network infrastructure, user accounts, Microsoft 365/Google Workspace and other business applications, ensuring reliable system availability.
IT Asset & User Management
Maintain accurate IT asset and equipment registers, support device configuration and deployment, manage user onboarding/offboarding, and ensure appropriate access rights are maintained.
Cybersecurity, Backup & Data Protection
Implement routine security controls, software updates, antivirus protection, backups and access-management procedures while supporting compliance with organizational IT and data-protection requirements.
IT Operations, Monitoring & Documentation
Monitor IT systems, maintain service and incident records, document recurring technical issues and solutions, prepare basic IT reports, and identify opportunities to improve technology reliability and user productivity.

MUST have attained KCSE grade B+ and above.
Bachelor’s degree in Information Technology, Computer Science, or a related field.
1–3 years of relevant work experience; fresh graduates are encouraged to apply.
Good understanding of IT systems, applications and basic troubleshooting.
Strong analytical, communication and problem-solving skills.
Willingness to learn and work in a team environment.
SKILLS AND COMPETENCIES
IT troubleshooting & technical support
Analytical & problem-solving skills
Systems & technology awareness
Communication & teamwork
Adaptability & willingness to learn

Junior IT Officer