About this role
About the Role As a Junior Implementation Consultant, you are the link between the customer and the software. You help implement ORTEC for Field Service (OFS): a cloud-native platform that uses advanced optimization and AI-driven decision support to plan technician schedules and service routes, improve appointment performance, and reduce travel time and operational cost. Field service operations are dynamic: urgent jobs arrive unexpectedly, technicians may become unavailable, and plans change during the day. OFS supports continuous optimization and helps organizations respond faster to disruptions while improving service reliability. Depending on the customer context, OFS can be used as a stand-alone scheduling and optimization platform or as an optimization layer integrated via secure APIs into an existing Field Service Management system. What You'll Do
- Analyze customer planning processes and translate them into a practical OFS solution approach.
- Configure OFS to match the agreed design.
- Support integration of OFS into the customer’s application landscape.
- Prepare and support testing and go-live.
- Train and guide users and document the solution setup. What We're Looking For
- Bachelor's or master's degree, preferably in a technical or analytical field.
- Recent graduate or up to a few years of experience.
- Strong analytical skills and quality focus.
- Communicative, people and customer oriented.
- Curious and eager to learn.
- Fluent in English and Dutch, both spoken and written. Nice to Have
- Basic knowledge of databases, SQL and Python.
- Interest in APIs and system integrations. Compensation & Benefits
- Salary range €3190-€3595 per month (depending on experience & interview evaluations).
- Year-end bonus (13th month) and mobility allowance of 3% of gross monthly salary (or NS Business Card), pension contribution, holiday allowance.
- 25 vacation days, with additional days from the age of 35.
- Compensation for private internet and working from home.
- Hybrid working: flexibility to work both from home and from our Zoetermeer office.
- A well-equipped workspace, including furniture and IT equipment for home use.
- Development opportunities and opportunities to work abroad.