About this role
Company Description
ABOUT YOU Outlet is a European online fashion shopping club with its own app and website. We offer daily exclusive deals on curated styles, limited drops, for fashion-driven customers. We're a motivated, international product and tech team that owns the full ABOUT YOU Outlet experience from concept to launch. Engineers, quality assurance specialists, product managers, and UI/UX designers work closely together – combining technical excellence with a strong focus on the user. We move fast, stay aligned, and turn ideas into solutions.
Job Description
- Monitor key shop KPIs, including funnel conversion, cancellation rates and payment shares, identify anomalies and drive corrective actions with relevant teams
- Test our 20+ shop frontends and support releases and rollouts through thorough implementation checks, testing and sign-off
- Manage transactional emails, legal pages, delivery notes and app store reviews, and act as the main interface to Customer Service
- Coordinate stakeholders and processes related to our external partner assortment
- Identify operational inefficiencies, improve processes to make them more reliable and scalable, and leverage AI to automate repetitive tasks
- Support successful project delivery through proactive coordination and close collaboration with relevant stakeholders
Qualifications
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Degree in Business Administration, Economics or equivalent vocational training
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Experience with CMS platforms, e.g., Storyblok
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Familiarity with ticketing tools such as Jira
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Confidence in working with spreadsheets and data
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Very good command of English
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Strong sense of ownership and a hands-on mindset
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Structured, detail-oriented and analytical approach to work
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Nice To Have
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Interest in AI and its potential applications in everyday work
Additional Information
Your perks at a glance: Visit our benefits page.
Simply apply online via our career page - we will get back to you as soon as possible!
A Place Where You Can Be You
We take it as our responsibility to create an environment where everyone feels welcome, exactly as they are.
Different backgrounds and perspectives make us stronger and shape our culture in ways that matter.
What we stand for internally, we stand for as a brand: acceptance, inclusion, and a fairer approach to fashion.