About this role
Junior Document Manager
Company Description
Founded in 2012, AUTO1 Group is now Europe’s leading car trading platform. As an independent multi-brand platform, AUTO1 Group is aimed primarily at the used car trade and offers over 60,000 professional partners the opportunity to access a diversified portfolio of more than 30,000 vehicles. By connecting buyers and sellers through technology the company enables dealers and consumers to trade seamlessly throughout Europe.
We offer:
- Work in a dynamically developing international company in the automotive industry
- A regular employment contract with a highly competitive fixed salary
- Openness to the implementation of new ideas to improve the company's operation
- Friendly working atmosphere in a team focused on cooperation
- Excellent professional development opportunities in a dynamic environment.
Job Description
Main Duties:
- Checking customer documents for all orders Verified
- Checking that ID, driving license and proof of address uploaded by customer are approved documents according to our guidelines
- Checking that ID, driving license and proof of address are consistent with order details
- In case documents are not OK, filling a Gform to request the FR team to take over and contact the customer
- Use a local web app to automatically generate administrative documents from a Google Sheets
- Send email template to FR customers with the administrative documents for them to check
- After an additional training - checking multiple data points to control the administrative conformity of trade-ins
Qualifications
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Skills and Qualifications:
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Ability to communicate in English, French is a plus;
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At least some experience in a back office/data entry/quality job;
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Professionalism, precision, reliability and high attention to detail;
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Basic PC skills, G-Mail and Google sheets is a benefit
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Very good English skills, minimum B2/C1 level.
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Previous experience in the automotive sector is considered a plus.
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Strong attention to detail and a structured way of working.
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Good computer and email skills.
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Ability to work accurately and efficiently under time pressure.
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Reliable, organized and team-oriented approach.
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Willingness to work according to a shift-based schedule.
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Additional Information
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The place of work will be at the headquarters of AUTO1 Group, Kompleksi E88, Rruga Dritan Hoxha, Laprakë, Tirana and the shifts provide a total of 40 hours per week, from Monday to Friday.