About this role
About the Role Guidehouse is hiring for a Junior Associate AR to support accounts receivable activities in the India operations. The role focuses on initiating status checks on claims, communicating with insurance providers regarding denials and underpayments, and ensuring timely and accurate follow-up and documentation. What You'll Do
- Initiate calls requesting status of claims in queue and follow up on resolutions
- Contact insurance companies for explanations of denials/underpayments and document actions taken in claims billing summary notes
- Take appropriate action on claims to guarantee resolution
- Ensure accurate and timely follow-up where required
- Document actions taken in claims billing summary notes
- Prioritize the pending claims for calling from the aging basket
- Make physical calls by following international norms and applicable rules for confidentiality and HIPAA compliance
- Responsible for working on Denials, Rejections, LOAs to accounts, making required corrections to claims
- Shall understand and abide by the organization’s information security policy and protect the confidentiality, integrity and availability of all information assets
- Shall report incidents related to security of information to concerned authorities What We're Looking For
- Must be a Graduate
- Good communication skills (read and write)
- Ready to work in night shifts
- Ability to handle denials, rejections, LOAs, and make required corrections to claims
- Willingness to adhere to information security policies Nice to Have
- Experience in MS Office suite Compensation & Benefits
- Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.