About this role
About the Role The Junior Associate AR role at Guidehouse supports accounts receivable operations in India, focusing on initiating status checks on claims, addressing denials and underpayments, and ensuring timely and accurate follow-up. The role involves communication with insurance companies, documenting actions, and adhering to confidentiality and information security policies.
What You'll Do
- Initiate calls requesting status of claims in queue.
- Contact insurance companies for further explanation of denials and underpayments.
- Take appropriate action on claims to guarantee resolution.
- Ensure accurate and timely follow-up where required.
- Document actions taken in claims billing summary notes.
- Prioritize the pending claims for calling from the aging basket.
- Make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.
- Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims.
- Shall understand and abide by the organizations’ information security policy and protect the confidentiality, integrity and availability of all information assets.
- Shall report incidents related to security of information to concerned authorities.
What We're Looking For
- Must be a Graduate.
- Good communication skills (read and write).
- Ready to work in Night Shifts.
Nice to Have
- Experience in MS Office suite.
Compensation & Benefits Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.