About this role
Job title: Junior Administration Clerk
A vacancy exists for a Junior Administration Clerk based at Life Wilgers Hospital, reporting to the Admission Supervisor. The successful candidate will support delivery of quality care in line with the company’s strategic objectives and applicable Health/Nursing legislation.
What You'll Do
- Loading of calls to the contact centre
- Loading of calls to Contact centre with rejections.
- Loading of calls to Contact Centre with EU /OP rejections.
- Following up with Contact Centre on outstanding INC numbers
- Liaising with the funders to obtain authorisations.
- Liaising with the case management team with queries of patients and outstanding authorisation.
- Handling of payments and receipting.
- Performing general administrative duties.
- Finalising the EU / OP files
- Correcting IP rejections as required.
- Assisting with answering of phone when required
- Assisting with admitting patients when required
- Assisting with bed bookings when required
- Assisting with opening of pre-admissions
- Assisting with preparing the files for the theatre list when needed.
- Assisting patients to phone for authorisations.
What We're Looking For
- Grade 12 / Matric certificate
- Computer literacy
- An enthusiastic, motivated, well-organized individual with initiative and able to handle pressure
- Customer service orientated
- Excellent communication and interpersonal skills are a prerequisite
- Teamwork essential
- Bilingual
Nice to Have
- Knowledge of Imeds and Impilo advantageous
- Prior knowledge and experience of admissions and medical terminology would be advantageous
- Understanding of the private healthcare industry, its challenges and role players would be an advantage