About this role
About the Role The Jr. Billing Analyst will be part of Global Shared Services based in Buenos Aires, supporting billing activities for hotel and franchise operations. The role focuses on accuracy, documentation, and adherence to internal controls and audit requirements. You will collaborate with cross-functional teams to resolve basic billing issues and prevent defects. What You'll Do
- Assist with the setup and maintenance of franchise billing and royalty rate data, and support review of franchise revenue reports.
- Support daily revenue loads, routine corrections, and billing validations following standard operating procedures.
- Identify and support cases requiring manual billing by gathering data, calculating billing amounts under guidance, and entering transactions in Oracle AR.
- Assist in generating system-based monthly accruals and support preparation of billing or accrual adjustments for predefined scenarios.
- Receive, log, and classify billing inquiries, validate basic information, and route cases to the appropriate teams for resolution.
- Collect, organize, and store billing and inquiry documentation in compliance with audit, internal control, and retention requirements.
- Support collaboration with AR, Collections, Cash Application, and IT teams by tracking billing issues and follow up actions.
- Maintain and update basic property account information (transfers, amendments, terminations, openings) and billing relevant attributes under supervision.
- Assist with SOX control support, reporting preparation, and documentation, and participate in system updates, UAT testing, and continuous improvement initiatives. What We're Looking For
- Basic understanding of billing processes, revenue concepts, and accrual fundamentals.
- Familiarity with ERP systems (Oracle AR preferred) or willingness to learn billing applications and workflows.
- Ability to follow defined procedures, approval workflows, and documentation standards.
- Attention to detail and ability to maintain accurate and complete records.
- Basic analytical skills to validate data and identify discrepancies.
- Good written and verbal communication skills.
- Ability to manage routine tasks, meet deadlines, and work in a structured environment.
- Willingness to learn complex billing scenarios and grow within the O2C function.
- Fluency in English and Spanish, with the ability to support cross regional operations. Nice to Have
- Exposure to ERP systems (Oracle AR preferred), ticketing systems, or CRM tools and working in Shared Services Environments is a plus. Compensation & Benefits
- Competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and more.