About this role
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This is a remote position.
We are looking for an experienced Jira Subject Matter Expert (SME) with strong hands-on experience in Jira administration, configuration, and customization. The ideal candidate should be capable of configuring Jira to support different types of projects, workflows, teams, and business requirements.
Requirements
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Configure and administer Jira projects based on different project and business requirements.
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Design and configure Jira workflows, issue types, screens, custom fields, schemes, permissions, and notifications.
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Configure Jira for multiple project types and ensure the platform aligns with project delivery processes.
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Work closely with project managers, technical teams, business stakeholders, and other teams to understand Jira requirements.
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Customize Jira workflows and project configurations to improve project tracking and visibility.
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Support Jira automation and integrations where required.
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Troubleshoot Jira configuration, access, and project-related issues.
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Maintain Jira standards, governance, and best practices across projects.
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Provide subject-matter expertise and guidance to Jira users and project teams.
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Support Jira enhancements, changes, and continuous improvement initiatives.
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Document Jira configurations, workflows, processes, and administrative procedures.
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Ensure Jira configurations support effective reporting, tracking, and overall project visibility.
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Preferred / Nice-to-Have
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Experience with Atlassian Cloud or Jira Data Center.
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Experience with Jira integrations and APIs.
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Knowledge of Confluence.
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Experience with ScriptRunner / Groovy.
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Experience supporting Jira migrations or implementations.
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Experience working in large enterprise environments.
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Location & Time Zone
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Remote – candidates can be located anywhere.
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Must be able to work/cover Pacific Standard Time (PST) business hours.