JD Store Management - Providence Place - Providence, RI

JD Store Management - Providence Place - Providence, RI

At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the lookout for dynamic managers to lead our team and drive excellence in every customer interaction. Position Title: Assistant Store Manager and Supervisor

Job Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. You’ll have the autonomy to shape the store’s success and contribute to our company’s growth.

Why Join Us?

• Competitive Pay & Benefits: Enjoy a comprehensive compensation package including health benefits, retirement plans, and employee discounts.
• Career Growth: We’re committed to your professional development and offer opportunities for career advancement within our growing company.
• Dynamic Environment: Be part of a vibrant team in a fast-paced and rewarding work environment.
• DE&I Initiatives: Our commitment to Diversity & Inclusion is louder than words. We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company. Together, we are stronger.

Key Responsibilities

• Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
• Customer

Experience

• Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
• Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
• Additional duties and projects as required.

Qualifications

• Experience: Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
• Leadership

Skills

• Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Analytical

Skills

• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-Savvy: Proficiency in retail management software and basic computer applications.

Minimum Requirements:

• Assistant Store Manager
• Open availability, including hours to open/close the store, mornings, days, and nights.
• Minimum standard work week of 5 days.
• Average standard work week of 44 hours but increased during peak sales periods.
• Supervisor
• Availability during hours to open/close the store, including mornings, days, and nights.
• Requires a minimum of 5 days of availability.
• Minimum standard of a 30 hour work week.
• All Management: Availability on weekends and holidays. Punctuality and regular attendance consistent with company policies. Must have reliable transportation. Must speak English clearly to converse with customers and supervise staff. Must be able to read and write English and perform business-related mathematics. May require the ability to move to different locations within the company's network.

Physical Demands:

• Requires prolonged standing approximately five to 14 hours per day.
• During peak sale periods, will work long hours.
• Requires stooping, kneeling, reaching and pulling to stock merchandise.
• May be required to climb ladder or stairs.
• May lift items weighing 5 – 25 lbs regularly; higher weights in certain circumstances.
• Must have good vision, including color differentiation.
• The work environment is a moderately noisy retail setting.

Education

• High School Diploma or GED; 2+ years’ experience in retail leadership strongly preferred; or equivalent.

Compensation

Assistant Manager pay range: $19.38 - $22.50 per hour with bonus opportunities in addition to base pay if store KPIs are met. Supervisor pay range: $18.00 per hour. All roles eligible for 401K. Full-time roles eligible for medical, dental, vision, sick leave, parental leave, and company-paid time off. This job description is not intended to cover all aspects, duties, and responsibilities. Employees may be asked to perform additional duties. The company reserves the right to modify this job description with or without notice.

EEO Statement: The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on protected characteristics. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.