About this role
Italian Speaking Customer Support Specialist
What You’ll Do
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Provide top-quality support to our Italian-speaking customers via phone and email
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Manage service requests, schedule maintenance visits, and coordinate technician activities
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Log and track cases accurately in our internal systems
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Communicate effectively with colleagues, subcontractors, and clients to ensure smooth operations
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Collaborate across shifts to keep everything running seamlessly
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What Makes You a Great Fit
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Near-native skills in Italian with at least intermediate English
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Strong communication and problem-solving skills
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Organized, detail-oriented, and proactive — even in busy moments
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Comfortable working in a dynamic, multinational environment
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Proficient with MS Office (Excel & Outlook); Salesforce experience is a plus
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be located in Hungary or willing to relocate
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Fresh graduates are encouraged to apply! Enthusiasm, curiosity, and a can-do attitude matter most
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Why Join Us
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At Epta, you’ll join a supportive international team that values innovation, teamwork, and growth. We’ll give you the tools, training, and opportunities to develop your skills and build a rewarding career — all while contributing to a more sustainable future.
What We offer
- cafeteria package
- flexible remote working/home office opportunity
- easily accessible and newly built office in the heart of Budapest
- eyeglass & home travel reimbursement
- peer-to-peer reward system that allows you to acknowledge your colleagues
- volunteering activities that provide you extra holidays in return
- last but not least, an extra holiday for your birthday