IT - UX Researcher - Expert Level

IT - UX Researcher - Expert Level

Design Researcher

About the Role

We are seeking a Design Researcher to help uncover user needs, behaviors, motivations, and pain points and translate those findings into actionable insights.

In this role, you’ll conduct user research studies, synthesize qualitative and quantitative findings, and partner closely with designers and other cross-functional stakeholders to help inform product and design decisions. This is a great opportunity for someone who has a foundation in user research and wants to continue developing their skills while contributing to meaningful customer and user experiences.

What You’ll Do

• Plan and conduct generative and evaluative user research studies.

• Use qualitative and quantitative research methods to better understand user behaviors, needs, and motivations.

• Analyze research findings and turn observations into clear insights, narratives, and actionable recommendations.

• Partner with designers and cross-functional stakeholders to incorporate research into design decisions and strategies.

• Use research tools such as SurveyMonkey, MAXQDA, Morae, or similar platforms to document and analyze findings.

• Build on existing research to identify opportunities to improve user experiences.

• Adapt research plans and deliverables as business priorities, project needs, and timelines evolve.

• Continue developing expertise in design research methods, industry trends, and relevant business and technical domains.

• What We’re Looking For

• Experience conducting user research studies, including generative and/or evaluative research.

• Experience with both qualitative and quantitative research methods.

• Ability to synthesize research findings into concise, meaningful recommendations for design and business stakeholders.

• Familiarity with user research and analysis tools such as SurveyMonkey, MAXQDA, Morae, or comparable tools.

• Strong communication, collaboration, and storytelling skills.

• Ability to work effectively within cross-disciplinary design teams.

• Curiosity and motivation to develop deeper business, technical, and domain knowledge.

• Comfortable working in an environment where priorities and timelines may shift.

• What Will Make You Successful

• You’re naturally curious about how people think and behave, enjoy turning research into insights that others can act on, and work well with designers and business partners. You’re also eager to continue building your research expertise and use what you learn to influence better experiences and design decisions.

• Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

• Everforth Apex uses a virtual recruiter as part of the application process. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

• Everforth Apex

Benefits

• Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

• Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Location

Spring, TX, US

Job Type

Date Posted: October 27, 2026

Pay Range: $60 - $80 per hour