About this role
JOB DESCRIPTION
Job Description:Ensure delivery of Factory OT/IT related services to the site, provides support and first point of contact for all production OT/IT related systems while following applicable global/regional Factory OT/IT standards. Provide strategy for IT/OT Asset Health Check. Leads implementation of site Factory OT/IT projects. Support site Manufacturing Execution System (MES).
What are we looking for? Education & Professional Qualification 2-year Technical Degree/Certificate in Engineering, Information Technology, Computer Science, or IT/OT Professional Studies. Fluent in English with excellent communication skills (verbal and written) Knowledge/Experience 3-year IT (Information Technology) & OT (Operational Technology) experience. Excellent organizational, analytical, project management and technical skills. Server administration Virtual infrastructure administration IT/OT Architecture knowledge Database administration knowledge Context and Scope:Is part of the site reliability team with dotted line report to Factory OT/IT regional organization. Follows the guidelines and procedure provided by regional OT/IT organization Establishes and follows KPI’s and SLA for every service provided. Prepares OT/IT infrastructure masterplan, assures availability of critical spare parts and manage obsolescence. Actively manages all accounts within the factory environment, adhering to guidance's from global security teams. What will be your key responsibilities? Ensure cyber security of home site - Local Network Administrator Deploy remediation solutions to mitigate current Risk & maintain Cybersecurity standard Ensure all network procedures are completed (Back Up / Patching / Antivirus Update …). Complete inventory, control, lifecycle management, and purchasing of IT infrastructure components for all managed IT/OT assets. Prepare and follow procedure for emergency & business continuity plan “crisis tool kit”.Provide documentation and training to ensure consistent processes and knowledge transfer. Consistent user account management (Alero/Domain).Delivery of IT/OT Solutions related Services Site functional expert of all local applications he/she is supporting. Work closely with associates of the site to understand and to characterize issues that might occur regarding the Factory OT/IT systems & applications in use. Collaboration with Mars IT and other Mars teams (Engineering / Operations / Quality ...).Responsible for issue resolution, and continuous improvement for Factory IT infrastructure and solutions with the relevant internal/external partners. Raise tickets utilizing the global system to have KPI and