About this role
YOUR ROLE
IT Technician 8 RUN Team (24/7 Datacenter Operations)
Location : Erith, United Kingdom 100 % onsite
Within your #OneTeam culture, youbll be the handson hero who turns a customers buy button into a live, humming cloud service.
Based in our Erith datacenter, youll join OVHclouds Industry Business Unit and work side y side with infrastructure engineers and fellow IT technicians to keep our massive server fleet running at peak performance 24 hours a day, 7 days a week.
Main Missions
- First line guardian 8 monitor, diagnose and resolve hardware alerts to meet KPI & SLA targets.
- Server ycle champion 8 install, assemble, upgrade, de ommission and redeploy servers across the rack floor.
- Rack ace optimizer 8 design and maintain efficient rack layouts, cable management and power distribution.
- Asset nd stock steward 8 keep the inventory system pristine, track spare parts and ensure rapid replacement cycles.
- Incident commander 8 own the ticket flow, execute rapid repairs, and handf escalations to Level 2 when needed.
- Continuousmprovement driver 8 propose and implement process tweaks that boost availability and reduce mean timerepair.
- Compliance watchdog 8 enforce health, safety and regulatory standards in every physical operation.
- Cross site collaborator 8 share status updates, lessons learned and best practices with global 24/7 teams.
What You Bring
- Proven handson experience troubleshooting, diagnosing and repairing server hardware.
- Track record of proactive issue detection and prevention on degraded or faulty equipment.
- Solid background performing server upgrades (component swaps, firmware updates) for customers.
- Experience with unracking, de ommissioning, repairing and preparing hardware for redeployment.
- Strong asset evelopment skills 8 you keep inventory accurate and sparepart stock ready.
- Ability to thrive in a 24/7 shift schedule (including weekends and holidays) and lift/move heavy rack units safely.
- Excellent communication 8 you translate technical problems into clear updates for teammates and customers.
- Bonus points: CompTIA A+/Network+ (or similar), large ale datacenter exposure, cloud dinfrastructure familiarity, and a customer entric mindset.
What We Offer
A highly important role in OVHcloud's Datacenter infrastructure, you are responsible for our server availability
A competitive salary package with annual bonus scheme as well as company pension scheme & insurance packages
32 vacation days per year in the beginning, up to 34 days with growing seniority
Stay Active 8 with our Sports Allowance we financially support your sports activities
Commuting bonuses 8 With our Public Transport and bike allowance policies, we support your commuting costs
Direct influence on product development 8 your operational insights feed back to R&D to help shape the next generation of OVHcloud infrastructure
Career development within one of Europes leading cloud providers, with opportunities to expand your scope as the site matures
Your Future Impact
In the first 6 months
- Zero owntime champion 8 resolve >95 % of hardware incidents within SLA, slashing mean timerepair.
- Inventory master 8 implement a streamlined sparert tracking system that cuts stockout events by half.
- Process pioneer 8 launch at least two rackyout or cabling improvements that boost space efficiency by 10 %.
In 1 year
- Reliability architect 8 contribute to a 15 % increase in overall server availability across the site.
- Mentor & trainer 8 onboard new shift technicians, sharing best hecklists and troubleshooting playbooks.
- Innovation conduit 8 feed operational data to R&D, influencing the design of the nextgeneration OVHcloud hardware platform.
Ready to keep the cloud humming around the clock? Join us, bring your hardware passion, and make every server count. Apply now!
Not quite the right fit for this role? Submit an open application through our candidate portal: our recruiters can then consider you for other opportunities.
Disclaimer: This job offer is published by OVHcloud; only the information on careers.ovhcloud.com is authoritative. Any reproduction or automated extraction of our job offers, including for text and data mining or AI training, is prohibited, except by publishing partners that have obtained OVHcloud's prior authorisation.
HIRING PROCESS
HIRING PROCESS
- Call with our Talent Acquisition Specialist:
Alina
- Interview with your future manager:
Florin
-
Practical exercise (depending on the role)
-
Meet the team or leadership
-
Personalised feedback
WHAT WE OFFER
✓ Hybrid working, where eligible
✓ Employee share ownership
✓ Long-service recognition
✓ Certification platform
ALL TALENT WELCOME
Our teams are stronger for their differences. We hire talent, backgrounds and personalities: it's you we're interested in, not just your resume.
IA IN OUR DNA
Artificial intelligence is already reshaping the way we work every day. Join us to explore it and build what comes next.
A CLOUD BUILT FOR TOMORROW
Sustainability is built into our model, from how we design our servers to how we run our datacentres.
▷ Explore our approach
WOMEN, APPLY WITH CONFIDENCE!
Don't tick every box? Apply anyway! Women often hold back when they don't, so let's be clear: our job descriptions are guidelines, not barriers.
We're building a free, open and responsible cloud. Want to be part of the journey?
▷ Discover who we are
YOUR ROLE
IT Technician 8 RUN Team (24/7 Datacenter Operations)
Location : Erith, United Kingdom
100 % onsite
Within your #OneTeam culture, youll be the handson hero who turns a customers buy button into a live, humming cloud service.
Based in our Erith datacenter, youll join OVHclouds Industry Business Unit and work side y side with infrastructure engineers and fellow IT technicians to keep our massive server fleet running at peak performance 24 hours a day, 7 days a week.
Main Missions
- First line guardian 8 monitor, diagnose and resolve hardware alerts to meet KPI & SLA targets.
- Server ycle champion 8 install, assemble, upgrade, de ommission and redeploy servers across the rack floor.
- Rack ace optimizer 8 design and maintain efficient rack layouts, cable management and power distribution.
- Asset nd stock steward 8 keep the inventory system pristine, track spare parts and ensure rapid replacement cycles.
- Incident commander 8 own the ticket flow, execute rapid repairs, and handff escalations to Level 2 when needed.
- Continuousmprovement driver 8 propose and implement process tweaks that boost availability and reduce mean timerepair.
- Compliance watchdog 8 enforce health, safety and regulatory standards in every physical operation.
- Cross site collaborator 8 share status updates, lessons learned and best practices with global 24/7 teams.
What You Bring
- Proven handson experience troubleshooting, diagnosing and repairing server hardware.
- Track record of proactive issue detection and prevention on degraded or faulty equipment.
- Solid background performing server upgrades (component swaps, firmware updates) for customers.
- Experience with unracking, de ommissioning, repairing and preparing hardware for redeployment.
- Strong asset evelopment skills 8 you keep inventory accurate and sparepart stock ready.
- Ability to thrive in a 24/7 shift schedule (including weekends and holidays) and lift/move heavy rack units safely.
- Excellent communication 8 you translate technical problems into clear updates for teammates and customers.
- Bonus points: CompTIA A+/Network+ (or similar), large ale datacenter exposure, cloud dinfrastructure familiarity, and a customer entric mindset.
What We Offer
- A highly important role in OVHcloud's Datacenter infrastructure, you are responsible for our server availability
- A competitive salary package with annual bonus scheme as well as company pension scheme & insurance packages
- 32 vacation days per year in the beginning, up to 34 days with growing seniority
- Stay Active 8 with our Sports Allowance we financially support your sports activities
- Commuting bonuses 8 With our Public Transport and bike allowance policies, we support your commuting costs
- Direct influence on product development 8 your operational insights feed back to R&D to help shape the next generation of OVHcloud infrastructure
- Career development within one of Europes leading cloud providers, with opportunities to expand your scope as the site matures
Your Future Impact
In the first 6 months
- Zero owntime champion 8 resolve >95 % of hardware incidents within SLA, slashing mean timerepair.
- Inventory master 8 implement a streamlined sparert tracking system that cuts stockout events by half.
- Process pioneer 8 launch at least two rackyout or cabling improvements that boost space efficiency by 10 %.
In 1 year
- Reliability architect 8 contribute to a 15 % increase in overall server availability across the site.
- Mentor & trainer 8 onboard new shift technicians, sharing best hecklists and troubleshooting playbooks.
- Innovation conduit 8 feed operational data to R&D, influencing the design of the nextgeneration OVHcloud hardware platform.
Ready to keep the cloud humming around the clock? Join us, bring your hardware passion, and make every server count. Apply now!
Not quite the right fit for this role? Submit an open application through our candidate portal: our recruiters can then consider you for other opportunities.
Disclaimer: This job offer is published by OVHcloud; only the information on careers.ovhcloud.com is authoritative. Any reproduction or automated extraction of our job offers, including for text and data mining or AI training, is prohibited, except by publishing partners that have obtained OVHcloud's prior authorisation.