IT Support Technician - Full-Time | Day-Shift | On-Site

Job title: IT Support Technician - Full-Time | Day-Shift | On-Site

The Staff Pad has partnered with a reputed healthcare organization in Alturas, CA, to recruit an Information Technology Support Technician for a full-time, benefits-eligible opportunity.

In this role, you’ll provide technical support across the organization by troubleshooting hardware, software, network, and end-user device issues. You’ll help maintain IT equipment, resolve technical problems, document support requests, and guide employees in using technology effectively.

Schedule: Full-Time | Day-Shift | On-Site

What You’ll Do

Key Responsibilities

• Troubleshoot hardware, software, and network issues

• Install, test, and maintain IT equipment and systems

• Document support requests, technical issues, and resolutions

• Assist users with diagnosing and resolving technical problems

• Train users on software applications and end-user devices

• Coordinate technical support and repairs with vendors

• Keep users informed throughout the troubleshooting process

• What We’re Looking For

• Education, Experience & Licensure

• High school diploma or equivalent required

• IT-related education or certification preferred

• Three years of relevant work experience preferred

• Skills & Attributes

• Proficiency in Microsoft Office applications

• Working knowledge of computers, servers, and network hardware

• What You Can Expect

Full-time employees may be eligible for a comprehensive benefits package, including:

• Relocation Assistance: Up to $5,000 for eligible applicants

• Health Insurance: Medical, dental, vision, life, and AD&D coverage

• Retirement Benefits: 457(b) plan with employer match and LIUNA pension

• Work-Life Benefits: Paid time off (PTO), Employee Assistance Program (EAP), longevity bonuses, and uniform allowance

• Education & Savings: Tuition assistance and free care for employees and eligible dependents after insurance

• If you are a tech-savvy, solution-oriented professional with strong problem-solving skills, a solid technical foundation, and a passion for helping others, we encourage you to apply!