IT Support Technical Instructor (Continuous)

IT Support Technical Instructor - (A+)

Location: Atlanta, Baltimore, Bronx, Brooklynn, Boston, Charlette, Chicago, Cincinnati, Columbus, Dallas, Detroit, Houston, Indianapolis, Los Angeles, NCR, Newark, Orlando, Philadelphia, Phoenix, Pittsburgh, Seattle, St Louis preferred

Per Scholas seeks a dynamic, team-oriented Technical Instructor to ensure Per Scholas’ adult students are equipped with the necessary skills for success in entry and mid-level tech careers. The Technical Instructor will deliver Per Scholas’ structured and approved curriculum in full-time technical training.

WHAT WE ARE LOOKING FOR

Per Scholas is seeking a multi-talented Instructor and Technology professional to deliver high-quality instruction to a diverse student population who are seeking to acquire skills and credentials that will prepare them for career opportunities in technology. Technical training competencies include, but are not limited to: hardware, software, networking, security, server, mobility, virtualization, and project management.

WHAT YOU’LL DO

• Deliver classroom training in a highly interactive style to prepare adult students for entry-level to mid-level careers in Information Technology

• Provide daily instruction, assessment administration, attendance, one-on-one tutoring, evaluation, and monitoring of individual student progress

• Manage student behavior, monitor and enforce student class attendance, dress code, and other program policies in a consistent manner as a partner with your peers in the professional development of all adult learners

• Work in collaboration with the Senior Director, Program Development and Design to identify and continually evaluate and evolve the curriculum as new technologies become available

• Work closely with the Program team to identify student needs, provide the necessary support, establish individualized plans for student achievement, and participate in regular student status meetings

• Maintain and update Salesforce and Canvas with student grades, certifications, scores, and progress notes

• Provide students with insight into career tracks within the field and advise on career opportunities and types of positions that would be commensurate with their skills and credentials

• Work with Business Solutions to recommend students for particular employment opportunities

• Create, submit and maintain training curricula for approval and files

• Work closely with staff in other sites to ensure the integrity of implementing the model

• Order books, materials, vouchers for exams in advance of training

• Participate in extracurricular activities such as social activities, employer visits, and professional events as applicable

• Perform all other related work delegated or required to accomplish the objectives of the total school program

• Meet professional teacher education requirements of school and state

• Participate in appropriate professional activities and development

• WHAT YOU’LL BRING

• Professional Qualifications

• Required Experience

• At least 1 year of teaching experience

• At least 1 year of IT Work experience

• Experience with curriculum, syllabus development and lesson planning a plus

• Experience with methods and strategies to explain and clarify complex topics to students with diverse experiences and educational backgrounds

• Ability to connect real-life work scenarios to the teaching environment

• Ability to help students apply professional skills to their delivery and participation in the classroom

• Experience with student assessment; and talent to continuously evaluate the effectiveness of the curriculum Ability to analyze and synthesize technical information

• Exceptional capacity to learn new technologies quickly and adapt to continuous changes in curriculum to stay current in the industry

• Preferred Experience

• Bachelor’s Degree in Information Systems, Information Technology, Computer Science, Computer Engineering, or related discipline (or equivalent practical experience)

• 3 years + IT work experience

• Experience teaching technical courses

• Experience teaching remotely

• Experience in workforce development

• Technical Qualifications

• Required

• Current A+ certification (Current Edition 1001-1002 Series)

• Google IT Support Professional Certificate

• Network+ Certification (Current edition N10-007)

• Experience implementing network technologies in business environments with a focus on the deployment of TCP/IP suite protocols

• Advanced knowledge of Windows, Apple, and Linux Operating Systems; this includes both end-user and server versions

• Thorough understanding of security concepts, models, and standards; experience with implementation in business environments

• Qualified candidates must be able to comfortably and frequently lift 50lbs

• Preferred

• Linux production experience

• Knowledge of cloud services technologies i.e. AWS, Azure, OpenStack

• Additional Industry certifications are a plus

• Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission

• You are data-driven, result-oriented and a forward-looking catalyst for social change

• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently

• You have a passion for teaching others and being part of a culture of continuous improvement

• You are an effective communicator with strong oral and written skills

• You are strong at managing your time and you can balance multiple projects and tasks

• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions, and that talent should be recognized and recruited from many diverse sources

• For this role specifically, we are targeting a range between $60,000/year and $65,000/year, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.

• Benefits & Perks

• Per Scholas offers a comprehensive benefits package designed to support your health, financial well-being, and overall quality of life!

• Holidays & PTO: Full-Time Per Scholas team members enjoy over 40 days of paid time off each year through a mix of holidays, vacation, and sick/personal time! All employees are eligible for Holiday pay upon hire (a total of 22 holidays annually, including a week off for Independence day and a week before the New Year). Full-Time

Benefits

• Eligible employees also receive 80 Wellness Hours to use for Sick, Safe, or Personal reasons and accrue Vacation at a rate of 8 hours at the beginning of every month, supporting rest, recharge, and work-life balance. Vacation accruals increase with tenure. Part-time employees are afforded time off on a prorated basis and in accordance with local requirements.

• Comprehensive Medical Coverage: Benefit eligible employees can choose from multiple medical plans through Cigna or Kaiser Permanente (where available), with options to fit your needs. Eligible employees also have access to a Health Reimbursement Account (HRA) that reimburses eligible out-of-pocket expenses, up to $4,000 for individuals and $8,000 for families.

• Dental and Vision Insurance: Eligible employees can select from two dental plan options and a vision plan. Employees who waive medical coverage receive employer paid dental and vision premiums.

• Retirement Savings: 401(k) plan with a current 100% employer match on contributions up to 6%, eligible employees are offered entry and full vesting after 90 days with the company.

• Employee Assistance Program (EAP): Free, confidential, 24/7 access to counseling, legal support, and financial resources for employees and their household members

• Parental Leave: Eligible employees are offered up to 6 weeks of 100% paid parental leave to support employees as they welcome a new child and bond with their family.

• Additional Benefits & Perks: Eligible employees have access to employer-paid life and AD&D Insurance, as well as employer-paid short-term disability coverage, with the option to elect additional life coverage and long-term disability insurance. Flexible Spending accounts are available for healthcare, dependent care, and commuting expenses. Per Scholas also offers a range of voluntary benefits, including: Accident, Critical Illness, Hospital Indemnity, Legal Services, and Pet Insurance. Additional resources include healthcare concierge support, financial wellness tools, and employee discount programs.

• Questions?

• Equal Employment Opportunity

• We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.

• PII Policies

• Non-Discrimination Policy