About this role

Provide onsite technical support for desktops, laptops, mobile devices, printers, and workplace technology.
Serve as one of the IT point of contact for employees, delivering exceptional customer service and timely issue resolution.
Image, configure, deploy, and re-image laptops and workstations.
Troubleshoot and resolve hardware, software, operating system, and Microsoft 365 issues.
Support employee onboarding and offboarding, including device setup, deployment, and recovery.
Maintain IT asset inventory and ensure availability of PC's for new users and PC refreshes.
Support conference room technology and collaboration tools.
Assist with local IT projects, technology refreshes, office moves, and equipment upgrades when necessary.
Provide occasional support for technology utilized in manufacturing environments.
Take ownership of issues from start to finish, demonstrating a proactive, "get it done" attitude and commitment to delivering results.

Details:
Supporting end-user computing, device lifecycle, M365, onboarding/offboarding, asset management, conference room technology, and general site IT support activities.
Strong customer service skills and the ability to operate independently onsite will be important.
Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives.
Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.
About Stefanini Group
The Stefanini Group is a global provider of offshore, onshore, and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.

Pay Range:

$ 42.00 - $ 44.00

IT Support