About this role
IT Support Specialist
Date:
10 Nov 2026
Company:
QualityAI
Country/Region:
IL
QualityAI is the leading AI-first quality engineering company. We deliver end-to-end quality management services across the business and technology life cycle for enterprise customers who need certainty at Go-Live.
We build and test services and products using AI, working across data, models, platforms, devices, and infrastructure to ensure those systems perform as expected at scale.
We’re Hiring: IT Support Specialist
Responsibilities
- Provide technical support to end users by diagnosing, troubleshooting, and resolving software, and operating system issues.
- Ensure timely issue resolution, maintain workstation functionality, support Microsoft Office applications, and deliver high-quality customer service in a large enterprise environment
Requirements
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At least 1 year of experience in IT Support or Help Desk roles
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Experience providing technical support in organizations with over 1,000 users
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Strong proficiency in Microsoft Office 2016 or later
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Solid knowledge of computer hardware, software, and Windows operating systems
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Strong troubleshooting, problem-solving, and customer service skills
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Excellent communication and interpersonal skills
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Relevant academic degree, Practical Engineering Diploma, or recognized IT training program (100-150 hours, depending on educational background).
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Why should you join us?
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Grow your career in a stable, innovative environment
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Collaborate closely with clients to deliver smart, high-quality solutions
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Make an impact in a dynamic, learning-driven environment
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Be part of a human, value-driven organization that cares
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Apply now »
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