About this role
Shalion is a data and insights-driven company that serves world-class manufacturers and brands globally. Through our Digital Shelf Optimization, Retail Media, and Food Service Aggregators solutions, we provide innovative tools for e-commerce monitoring.
At Shalion, we empower brands to make smarter business decisions in e-commerce by delivering actionable data and insights on online product prices, availability, share of search, and more. We operate across 800+ e-retailers in 50+ countries, serving industry giants such as Heineken, Lego, Danone, Nestlé, Diageo, and JDE.
As a leader in data intelligence, we specialize in gathering, analyzing, and applying proprietary artificial intelligence to deliver relevant data and monitoring tools, helping our clients maximize their e-commerce performance.
The role
As an IT Support at Shalion, you are expected to:
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Provide support with hardware for equipment, meeting rooms, and network hardware.
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Provide support with Windows and MacOS software (user support).
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Create and maintain an updated inventory of company assets locally.
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Provide support with Google Suite, Microsoft Suite, and other tools used by the company.
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Support tasks for ISO 27001 and EU AI Act compliance, involving security and personnel training.
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Manage IT equipment policies and general IT administration.
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Office network management (including configuration of the second line, the business one).
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Support and manage other offices/business tools, and software.
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Identify and propose areas to maximize user experience and productivity in the working environment
Your profile should include the following:
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Experience with Microsoft Admin console and Google Workspace.
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Single sign-on integrations
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Domain creation and management
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Technical documentation in our wiki in Notion
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English proficiency (as multiple employees in the company are international).
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Strong organizational skills with the ability to efficiently prioritize and execute tasks
Ideally, you will also have:
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Basic experience with cloud providers (AWS)
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Basic experience with IaC
What we offer you
🌍 An international team – Work with colleagues from 10+ nationalities.
🚀 A dynamic and innovative environment – Be part of a high-performing team.
🏢 Hybrid work model – 4 days in-office, 1 day remote.
💡 Impactful work – Contribute to a challenging and innovative project.
🎟 Flexible benefits – allocate part of your gross salary (pre-tax) to meal vouchers, transport allowance, and private healthcare at a preferential rate.
🍏 Office perks – Fresh fruit and specialty coffee daily.
💶 Salary range: from 25,000€ to 27,000€, according to experience.
📄 Contract: Permanent
📍 Great location – Office in Barcelona’s Sarrià-Sant Gervasi district.
Shalion Data Services Limited is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.