About this role
Job title: IT Support Representative
About the Role The Concerts Technology team is looking for highly motivated, passionate individuals who are interested in providing on-site IT support at Live Nation events and venues across the country. As a Venue IT Support Representative, you can expect to gain real-world experience and an intimate understanding of IT service delivery concepts as you learn valuable operational and procedural skills and develop your troubleshooting abilities in an exciting dynamic industry.
What You'll Do
- Provide onsite IT troubleshooting assistance as needed to venue administrative, operations and production staff.
- Identify, track and help to resolve persistent issues, and ensure venue technology problems, issues, or needs are reported to appropriate remote support or service delivery teams, following established escalation procedures.
- Act as an onsite IT support liaison at venues across Live Nation events if applicable to ensure smooth technology operations.
What We're Looking For
- Passionate and motivated.
- Driven, with an entrepreneurial spirit.
- Resourceful, innovative, forward thinking and committed.
Nice to Have
- No additional qualifications mentioned.
Compensation & Benefits
- Perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support.
- Live Nation is certified as a Great Place to Work and recognized by People Magazine for care.