About this role
IT Support Officer
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Looking to hire IT Support officer with good technical and customer service skills to support end users in our work environment.
We are looking for a reliable and solutions-driven IT Support Officer to provide day-to-day technical support across the organization. The role will involve troubleshooting hardware and software issues, supporting staff with IT-related concerns, maintaining company devices and systems, and ensuring that the office's technology runs smoothly.
Min Qualification: HND Experience Level: Entry level
Experience
- Length: 1 year Language Requirement: English Working Hours: Full Time - 8am to 5pm
- Location: Ughelli, Delta State
Key responsibilities
- Onboarding of new users and setting up all IT needs to enable users work effectively. i.e. Desktop, Laptop, IP phone etc.
- Manage and Troubleshoot network connectivity issues relating to LAN/WAN, TCP/IP, DHCP WIFI, routers, switches, VOIP phones
- Ability to guide and train users in use of certain office applications i.e. MS Office etc.
- Carry out software installation or upgrades and software application support to resolve application issues.
- Supporting users with daily printing tasks,
Requirements
- Minimum of an HND in Computer Science, Information Technology, Computer Engineering, or a related field. 1–3 years of experience in IT Support, Help Desk, Desktop Support, or a similar role.
Qualifications
- CompTIA A+, CCNA, CCNP, Google IT Support Certificate and Other relevant IT support certifications. The following are advantageous but not mandatory:
Skills
- Basic Troubleshooting and Networking skills
Location
Delta
Department Information Technology
Reports to IT Director
Employment type full time
Closing date 2026-11-22