About this role
Job title IT Support Intern
Norrenberger
Today's jobs IT Support Intern Jobs Remote Jobs
Job Overview
Location Remote
Employment Type Internship
Work Arrangement Remote
Sector Information Technology & Software
Experience Level Entry Level (0-2 years)
Application Deadline October 8, 2026
Job Description
Norrenberger is actively seeking an IT Support Intern to join our team in Abuja. This internship provides a valuable opportunity to gain hands-on experience in a corporate IT environment. You will be involved in providing essential technical support to our staff, assisting with hardware and software issues, and contributing to the smooth operation of our IT infrastructure. We are looking for motivated individuals with a passion for technology and a willingness to learn. This role is designed to offer practical exposure to IT support functions, helping you develop key skills in troubleshooting and system maintenance.
Skills: IT Support, Troubleshooting, Hardware, Software Installation, Help Desk.
Responsibilities: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to email messages and support tickets in a timely and efficient manner. Install, modify, and repair computer hardware and software. Walk customers through problem-solving processes. Identify and escalate situations requiring urgent attention to the appropriate team member.
Qualifications: Minimum of a Second-Class Lower Division from a recognized university. Bachelor’s Degree in a relevant discipline. At least 5 O’Level credits including English and Mathematics. Not more than 27 years old at the time of application. 0–2 years’ work experience. Must have completed the National Youth Service Corps (NYSC) program. Strong communication and presentation abilities. Exceptional analytical, critical thinking, and problem-solving skills. Proficient in Microsoft Office Suite and similar applications.
About This Role
The technology sector in Nigeria is rapidly expanding, with a growing demand for skilled IT professionals to support burgeoning digital infrastructures. This internship offers a foundational experience in IT support, crucial for understanding enterprise-level technical operations. Key technical keywords include network troubleshooting, hardware diagnostics, software installation, and help desk ticketing systems. The role's impact on maintaining system uptime and user productivity directly contributes to organizational efficiency and technological advancement, providing a valuable learning curve for aspiring IT specialists.