About this role
Job title: IT Support Intern
About the Role
DV Trading is looking for a tech-savvy intern to assist our IT team in delivering excellent support to end-users. This internship provides hands-on opportunities to learn IT operations, troubleshoot technical issues, and develop communication and problem-solving skills.
What You'll Do
-
Act as the first point of contact for IT support, logging and prioritizing user requests via phone, email, or in-person.
-
Assist with troubleshooting hardware, manage desk setups, and application issues.
-
Resolve basic technical problems or escalate them to senior staff as needed.
-
Help maintain records of IT support activities and contribute to our knowledge base.
-
Assist in IT asset management, including inventory tracking.
-
Provide friendly and professional support to end-users.
-
What We're Looking For
-
A keen interest in technology and IT systems.
-
Basic understanding of operating systems (Windows, macOS, or Linux), hardware, and software.
-
Strong communication skills and a customer-service mindset.
-
Willingness to learn and collaborate with a team.
-
Compensation & Benefits
-
Salary range: $30.00-$40.00 per hour (USD).
-
DV is proud to be an equal opportunity employer and committed to creating an inclusive environment for all employees.