About this role
IT Support Analyst
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locations
Cambridge/GB
time type
Full time
posted on
Posted Today
job requisition id
JR_1053818
IT Support Analyst (6-Month FTC)
Do you want to take on a new challenge?
Welcome to ZEISS.
ZEISS is an internationally leading technology company operating in the optics and optoelectronics industries. ZEISS is shaping technological progress and through its solutions is extending the horizon of the world of optics and associated areas.
ZEISS consists of four segments: Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets.
What you’ll be doing:
You’ll be acting as a trusted partner within the business to support the development and implementation of improved processes often with the introduction of technology at ZEISS Ltd. We are looking for an IT Support Analyst to resolve issues with equipment and software, including technical problem-solving, investigation, auditing, financial awareness, coaching, mentoring, and operational support, while also contributing to a variety of day-to-day team responsibilities as required.
- Efficient logging of support calls using the Zeiss helpdesk system
- To provide first- and second-line technical support to colleagues (local and remote) in the following areas: Software, Hardware and Network
- Liaising with internal and external support organisations
- Extensive knowledge of Microsoft Office.
- Knowledge of Microsoft Server
- Knowledge of or certification in ITIL and project management
- Machine deployment and software installation
- Ability to travel to remote sites, within the UK, as such we will ask that you work towards obtaining a full UK valid driving license if you do not currently have one.
- Supporting the Senior Support Analyst with the IT infrastructure
- Compliance with and promotion of Data Protection legislation
- Compliance with and promotion of Corporate and local security standards and principals
- Membership of the IT Security community as an IT Security Engineer (where appropriate)
- If you want to make a difference in return for great employee benefits and career development opportunities, then get in touch!
We want you!
With motivation and passion, you’ll fit right in at ZEISS!
We’re looking for people who are empathetic and passionate, who are committed to achieving their goals, and who get excited about challenging topics. People who deliver top performance and push the limits of what’s possible. Who always strive to develop, accept responsibility, and take society into the future.
Your ZEISS Recruiting Team: Kate Benyon, Lara Haslam, Suya Rolph
About us
Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people.
In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together.
Join us today. Inspire people tomorrow.
Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.
Apply now! It takes less than 10 minutes.
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