IT Site Administrative Specialist

Job title: IT Site Administrative Specialist

About the Role Join SIG as an IT Site Administrative Specialist responsible for the provision, maintenance, and support of site-based IT/OT systems and their networks, ensuring end-to-end service quality and user support across administrative and production environments. The role also involves delivering IT security training, supporting new technologies, and planning IT activities related to innovation and conversion initiatives.

What You'll Do

• Manage logistics, provisioning, and troubleshooting for SIG standard hardware and software, including desktops, notebooks, telephony, and video equipment
• Provide guidance on optimal use of SIG standard hardware and software for communication and collaboration
• Ensure compliance with information security standards and deliver user awareness, including limited authorization management in line with defined workflows
• Maintain site-wide Data Acquisition Systems and provide support for Power BI dashboards
• Ensure adherence to service standards and quality through end-to-end IT service delivery in line with IT service management processes for OT systems
• Understand and support production-related IT/OT systems, ensuring stability and performance in collaboration with internal teams, system partners, and global IT support groups
• Coordinate and lead infrastructure projects or work packages at site level, and contribute to related application projects
• Administer wired and wireless campus networks, including performing basic fault analysis across central network components

What We're Looking For

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent practical experience)
• Proven experience in IT support, infrastructure, or IT/OT systems within a manufacturing or production environment
• Hands-on experience with end-user hardware/software support (desktops, laptops, telephony, collaboration tools)
• Familiarity with IT security principles and best practices
• Ability to support and translate technical concepts for non-technical users

Compensation & Benefits

• Competitive compensation and an opportunity to partially work from home.
• Personal development opportunities, trainings and coaching opportunities from senior team members.