IT Service Monitoring and Operations Officer

IT Service Monitoring and Operations Officer

IT Service Monitoring and Operations Officer at Avetium Consult Limited

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View Jobs at Avetium Consult Limited

Posted: Oct 8, 2026 Deadline: Not specified

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IT Service Monitoring and Operations Officer

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience 1 - 3 years
• Location Lagos
• Job Field ICT / Computer

Key Responsibilities

• Monitor and analyse IT services to ensure optimal performance, availability, and security.
• Monitor IT infrastructure and services using monitoring tools
• Identify and troubleshoot issues to minimize downtime
• Analyse performance data to optimize IT services
• Collaborate with IT teams to resolve incidents
• Provide reports and insights to stakeholders

Requirements

• Education: Bachelor’s Degree in Computer Science, IT, or related field

• Experience: 1-3 years of experience in IT monitoring, help desk, or related role

• Proficiency in monitoring tools (e.g., Grafana, SolarWinds, Nagios, Manage Engine)

• Knowledge of IT infrastructure (servers, networks, databases)

• Familiarity with cloud platforms (e.g., AWS, Azure)

• Strong analytical and problem-solving skills

• Excellent communication and collaboration skills

• Ability to work in a fast-paced environment

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