About this role
Key Responsibilities
-
User
-
ID creation, modification, deactivation, unlocking, and password reset
-
activities.
-
User
-
privilege management and access rights administration.
-
Creation
-
and maintenance of privilege groups.
-
ITSM
-
ticket logging and closure management.
-
Support
-
in SOP preparation and User Management documentation.
-
Date
-
and time synchronization of manufacturing equipment.
-
Recipe
-
management activities.
-
System
-
backup and restoration support.
-
Maintaining
-
authorized user lists.
-
Applying
-
Windows security controls on manufacturing equipment.
-
Audit
-
trail review support.
-
User
-
management review support for QA teams.
-
Support
-
during software validation activities.
-
CAPA
-
and deviation handling support.
-
SOP
-
training support.
-
Manufacturing
-
equipment qualification support.
-
Technical
-
support during machine breakdowns.
-
Audit
-
trail review through Admin IDs post batch completion.
-
Inkjet
-
printer message editing through Admin access.
-
Parameter
-
setting modifications in machines/instruments through Admin IDs.
-
Monthly
-
Moisture Analyzer calibration support.
-
HMI
-
unlock activities for FBE machines through Admin access.
Requirements
-
Required
-
Skills
-
Basic
-
understanding of Windows systems and desktop troubleshooting.
-
Understanding
-
of user access management and password policies.
-
Exposure
-
to Pharma/Manufacturing IT systems preferred.
-
Knowledge
-
of SOP documentation and compliance processes preferred.
-
Good
-
written and verbal communication skills.
-
Ability
-
to work in shift operations.
-
Educational
-
Qualification
-
Graduation
-
along with better written communication skills will be an added advantage.