IT Project Manager I

Target PR Range: 62-72/hr DOE

IT Project Manager I

Job Description

The IT Project Manager I is a consultant role that provides project coordination and junior project management support for IT initiatives. This position works with project managers, IT leaders, technical teams, business stakeholders, vendors, and other cross-functional partners to help ensure projects and operational activities are organized, communicated, tracked, and completed effectively.

The role requires strong written and verbal English communication skills, disciplined follow-through, and the ability to coordinate multiple workstreams, meetings, deliverables, and internal IT training activities.

· Design, document and operate Outage Reporting and response

· Draft user guide for IT Agent

· Draft new overview deck with updated processes (add IT Alerts, communities, IT Agent, etc.)

· Review training with presenters

· Schedule work sessions

· Consolidate and clean-up information repository (SharePoint) content (pages, guides, FAQs, etc.)

· Facilitate review and approval of changes with stakeholders

· Create documentation and provide support for standards and policies

· Develop training guides for all user groups (product manager, product owner, product line leads and pillar leads)

· Coordinate testing of Forms Central tool for user groups

· Coordinate IT projects and workstreams from planning through implementation and closure, under the direction of a project manager or IT leader.

· Maintain project plans, schedules, milestone trackers, action logs, decision logs, risk and issue logs, and other project documentation.

· Monitor assigned tasks and deliverables; follow up consistently with owners to confirm progress, resolve blockers, and support timely completion.

· Organize and facilitate project meetings, including scheduling, meeting materials, notes, decisions, and action-item follow-up.

· Prepare clear, professional written communications, status updates, presentations, announcements, and stakeholder messages for IT initiatives.

· Coordinate across IT teams, business partners, vendors, and other stakeholders to support alignment, dependencies, and execution.

· Provide accurate and timely reporting on project progress, upcoming milestones, risks, issues, dependencies, and decisions.

· Escalate schedule risks, unresolved actions, resource constraints, and other concerns to the project manager or appropriate leader.

· Coordinate internal IT training activities, including training schedules, participant communications, logistics, materials, attendance tracking, and post-training follow-up.

· Support change management, deployment readiness, and adoption activities associated with technology implementations.

· Maintain project files, collaboration sites, templates, and records in accordance with organizational standards.

· Assist with project governance and other project management activities as assigned.

· Apply appropriate project delivery methods, including Waterfall, Agile, and hybrid approaches, based on the needs of the initiative.

Skills and Qualifications

· 1+ years of experience in IT project coordination, project management, PMO support, training coordination, or a related role; consulting experience is preferred.

· Experience supporting technology projects and working with technical and non-technical stakeholders.

· Strong written and verbal English communication skills, with the ability to draft clear business communications and present information professionally.

· Exceptional organization, attention to detail, follow-through, and task follow-up skills.

· Ability to manage multiple priorities, track deadlines, and maintain momentum in a fast-paced, cross-functional environment.

· Strong meeting facilitation, stakeholder coordination, documentation, and status-reporting capabilities.

· Demonstrated judgment in identifying risks, escalating issues, and communicating when commitments may not be met.

· Proficiency with Microsoft 365 applications, including Outlook, Teams, Word, Excel, and PowerPoint.

· Experience with project management and collaboration tools such as Microsoft Project, Smartsheet, Jira, Azure DevOps, SharePoint, or similar platforms is preferred.

· Working knowledge of project management methodologies, including Waterfall, Agile, and hybrid delivery models.

· A bachelor’s degree in information technology, business administration, project management, or a related discipline, or equivalent relevant experience.

Project management certification or training, such as CAPM, PMP, Scrum, or Agile, is a plus