About this role
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Facilitate communication as appropriate to all involved and maintain contact with the owner's stakeholders to determine project requirements and/or level of satisfaction with progress and performance.
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Ensure appropriate user communication when releasing important updates or changes or around incidents.
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Design and implement a clear communication framework for the IT dept. Also outline target groups, message formats and key topics to address on a monthly/quarterly basis to all relevant stakeholders.
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Highlight issues in areas such as resource allocations and change control.
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Ultimately ensuring that the Technology roadmap remains achievable and delivers to time, cost and quality, recognizing any issues that might prevent this are escalated & managed accordingly.
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Ensure project delivery within time, cost, and quality constraints.
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Adopting to accelerated delivery using agile methodologies, where feasible.
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Works closely with the development teams in an advisory capacity to understand business requirements that add value to system design and implementation.
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Build & maintain a consolidated IT plan, with the ability to plan effectively to detail task level.
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Build and maintain performance and operational reporting – Compile management reports to give performance insight.
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Coordinate with various vendors for hardware delivery and installation.
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Ensure vendor deliveries are on time.
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Banking experience preferred but not mandatory.
Requirements
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Good understanding of IT technologies, with 1+ years of experience in Project and Program Management.
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Strong understanding of managing Transformation programs.
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Proficient in MS Office packages (Word, Excel, PowerPoint, Visio and Project).
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Good experience of working in matrix organization.