IT Program Manager

Job Posting

Position: IT Program Manager

Location: Toronto or Montreal

Duration: 6 month + possible extension

Job Type: Contract

Work Model: Hybrid, onsite twice a week (Canada RTO policy), but also open to remote in Canada for the right candidate.

About the Opportunity

The Principal Program Manager will be responsible for leading large and complex programs under the purview of the IT General Controls (ITGC) Program Office to transform our SOX and SOC compliance capabilities. This role will drive the delivery of assigned program(s) against business objectives, organize workstreams (or projects under the program), manage overall program scope, budget, and schedule, in addition to overseeing project management across each workstream or project. In this role, you will serve as the single point of contact for roll-up/aggregate updates on the entire program at any given time.

Key Responsibilities

• Facilitate all activities related to standing up and running complex initiatives from inception to closure, including but not limited to organizing workstreams, overseeing planning and execution of each workstream, and leading overall program governance.

• Identify, monitor, and manage workstream dependencies, program risks and issues in a timely manner; follow governance standards to escalate to right levels at the right time.

• Drive alignment across cross-functional teams, internal and external, to ensure delivery of intended program outcomes. Collaborate with change management, finance, compliance, and others as needed.

• Provide reporting and metrics on program health (scope, schedule, and budget), and support all communications related to the delivery process consistently.

• Own development and management of program budgets – track, collate and analyze planned vs actual time and cost; take corrective/preventive actions as warranted.

• Must-Have Qualifications

• At least 10 years of combined Agile and Waterfall delivery experience, with direct accountability for budgets (over $4M), scope, schedule, and quality.

• Experience overseeing implementation of an end-to-end Identify & Access Management (IAM) strategy and integration of common tooling, including but not limited to Active Directory, CyberArk and Savyint.

• Proven experience in project management processes and execution, as well as the Systems Development Lifecycle (SDLC) for Waterfall and Agile.

• Technical proficiency and working knowledge of IT infrastructure and system integrations.

• Proven record of leading and influencing team members in a matrix organization with a strong mix of outside service workers (such as consultants & contractors).

• Excellent communication and presentation skills with proficiency in utilizing productivity/collaboration tools such as Microsoft Office and Microsoft SharePoint

• Nice-to-Have Qualifications

• Hands-on experience with Planview PPM is highly desired.

• Prior experience overseeing delivery of a holistic Identity Governance & Administration (IGA) solution is considered a strong asset.

• Project management certifications (e.g., PMP, PMI-ACP, CSM, SAFe, etc.) preferred.

• Required Experience

• Typically requires 12+ years of work experience, with 10 years of specialized experience in project and program management.

• Education & Certifications

• Bachelor’s degree in computer science, Engineering, Business, or a related discipline.