IT Product Manager

IT Product Manager

The IT Product Manager is accountable for the strategy, roadmap, value delivery and ongoing health of digital products that modernize product definition and product-creation capabilities. Operating at the intersection of business, technology and engineering, this role turns customer and enterprise needs into prioritized product outcomes and leads cross-functional teams through discovery, delivery, launch, adoption and continuous improvement. The role has a regional scope and supports vehicle programs and manufacturing operations across international markets and plants.

Own and communicate the product vision, strategy and outcome-based roadmap, aligned to Global Product Creation priorities, enterprise architecture, cybersecurity, data, digital and industrial objectives.

Build a deep understanding of users, business processes and operational pain points through discovery, workflow analysis, customer feedback, product data and market or technology insights.

Define measurable product outcomes and success metrics. Use adoption, customer experience, quality, reliability, cost and business-value measures to guide priorities and investment decisions.

Create, prioritize and maintain the product backlog. Translate strategic objectives into product capabilities, epics, user stories, acceptance criteria and non-functional requirements in partnership with business and engineering teams.

Make evidence-based prioritization and trade-off decisions across customer value, business value, technical feasibility, risk, security, compliance, cost, capacity and time to market.

Lead the product lifecycle from discovery and business-case development through design, build, validation, release, adoption, operation, enhancement and retirement.

Partner with engineering, architecture, design, data, cybersecurity, operations and platform teams to deliver secure, scalable, resilient and supportable solutions.

Coordinate dependencies and integrations across product teams, platforms, suppliers and business stakeholders. Escalate and resolve blockers that threaten end-to-end value delivery.

Act as the primary product contact for business stakeholders. Facilitate roadmap, prioritization and release discussions, communicate decisions clearly and maintain alignment in a global matrix organization.

Ensure delivery teams have clear outcomes, priorities and decision-making context. Promote agile product practices, rapid learning, constructive challenge and shared accountability without prescribing engineering solutions.

Plan launches and organizational readiness with business, change, training, support and operations partners. Monitor adoption and incorporate feedback into continuous product improvement.

Own product health and governance, including service performance, operational risks, technical debt, lifecycle obligations, controls, privacy, cybersecurity, audit actions and incident follow-up.

Manage product investment and financial performance, including forecasts, budgets, supplier commitments, value realization and recommendations to continue, pivot, scale or retire capabilities.

Identify responsible opportunities to use automation, data and AI to improve user outcomes, delivery productivity and product decision-making.

LI-SS

Required Qualifications

Bachelor's degree in Computer Science, Information Technology, Engineering, Business or a related discipline, or equivalent relevant experience.

Progressive experience in IT product management, technical product management, digital product delivery or a closely related role within a complex enterprise environment.

Demonstrated experience owning a product roadmap and backlog and delivering digital products or platforms through cross-functional agile teams.

Ability to translate business strategy and user needs into clear product outcomes, requirements and priorities while balancing technical constraints and enterprise standards.

Working understanding of modern software delivery, cloud platforms, APIs and integrations, data products, cybersecurity, privacy, service operations and product lifecycle management.

Experience using qualitative and quantitative insights to prioritize work, define success measures and evaluate product performance and value.

Strong stakeholder leadership and influencing skills, including the ability to align senior business and technology partners in a global, matrixed organization.

Clear written and verbal communication, with the ability to explain complex technology, product decisions, delivery risks and value in business language.

Commercial and financial acumen, including experience supporting investment decisions, budgets, supplier engagements and value realization.

Ability to manage ambiguity, make timely decisions, resolve conflict and maintain focus on customer and business outcomes.

Preferred Qualifications

Experience with product definition, product lifecycle management, engineering, manufacturing or industrial digital platforms; automotive experience is advantageous.

Hands-on experience with product discovery, Human-Centered Design, service design, user research and experimentation.

Experience managing enterprise SaaS products, platforms, data-enabled products or AI-enabled capabilities.

Professional certification in product management, Agile, Scrum, SAFe, cloud, architecture, change management or a relevant technology discipline.

Experience working across countries, cultures, time zones and multi-vendor delivery models.

Leadership Behaviours

Customer and outcome focused: starts with user and business problems and measures success through delivered value.

Strategic and decisive: connects enterprise direction to near-term priorities and makes transparent trade-offs.

Collaborative influencer: builds trust and alignment across business, IT, engineering, suppliers and operations without relying on positional authority.

Curious and data informed: tests assumptions, learns quickly and adjusts direction as evidence changes.

Accountable and resilient: owns outcomes, surfaces risk early and follows through from strategy to adoption and operational health.

Inclusive leader: creates an environment where diverse perspectives improve product decisions and team performance.

Measures of Success

Progress against agreed product outcomes, roadmap commitments and business-value measures.

Product adoption, active use, customer satisfaction and improvement in targeted user or business processes.

Quality, reliability, security, compliance and operational health of the product.

Predictability and flow of value across discovery, delivery and release, including effective dependency and risk management.

Financial performance, investment transparency, supplier effectiveness and measurable value realization.

Stakeholder confidence, clarity of product decisions and effectiveness of cross-functional collaboration.

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