About this role
Section: Responsibilities
- Develop and execute a 1–3-year IT strategy aligned with operational goals and business objectives.
- Identify technology opportunities to improve operational efficiency, revenue, and risk management.
- Design, develop, and deploy small-to-medium internal tools and applications.
- Lead SLA discussions with partners to ensure they meet the company’s infrastructure needs.
- Provide first-level support to staff for technology issues, product questions, and system access.
Section: Requirements
- Bachelor’s Degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.
- 3–5 years of experience in IT operations, technology strategy, or IT leadership roles.
- Experience supporting diverse user bases across multiple locations.
- Membership of relevant professional bodies or certifications such as AWS Solutions Architect, Microsoft Azure Administrator, Google Cloud Professional, Project Management, or related qualifications is preferred.
- Strategic thinking, project management, problem-solving, AI, and automation skills.