About this role
TÜV Rheinland IT Operations Internship
Resolve employees' daily computer software and hardware issues (e.g., system installation, network faults, peripheral debugging, etc.) / 解决员工日常电脑软硬件问题（如系统安装、网络故障、外设调试等）
Assist in the maintenance and troubleshooting of office equipment such as printers and projectors. / 协助处理打印机、投影仪等办公设备的维护与故障排查
Compile IT operation manuals and training materials according to user requirements (e.g., software usage guides, fault handling procedures) / 根据用户需求编写 IT 操作手册、培训教材（如软件使用指南、故障处理流程）
Register and count IT fixed assets (e.g., computers, servers, network devices), and update the asset ledger / 登记、盘点 IT 固定资产（如电脑、服务器、网络设备），更新资产台账
Assist in completing processes such as equipment procurement and scrapping / 协助完成设备采购、报废等流程
Sort out and file IT department documents (e.g., technical solutions, meeting minutes, project reports) / 整理归档 IT 部门文档（如技术方案、会议纪要、项目报告）
Assist with other administrative tasks assigned by the department / 协助完成部门交办的其他行政事务
Junior or above undergraduate student majoring in Computer-related disciplines / 计算机相关专业大三及以上在读学生
Familiar with installation and configuration of Windows system and common office software. / 熟悉 Windows 系统及常见办公软件的安装与配置
Possess basic network knowledge (e.g., IP configuration, router settings) / 具备基础网络知识（如 IP 配置、路由器设置）
Able to independently complete simple hardware troubleshooting / 能独立完成简单硬件故障排查
Strong communication skills, able to clearly understand user needs and provide solutions / 沟通能力强，能清晰理解用户需求并提供解决方案
Strong sense of responsibility with good service awareness and team spirit / 责任心强，具备服务意识与团队协作精神
Excellent document writing ability, capable of creating concise and easy-to-understand training materials / 文档编写能力优秀，能制作简洁易懂的培训材料
Relevant internship experience in IT operation & maintenance or technical support, or related club activities experience is preferred / 有 IT 运维、技术支持实习或社团活动经验者优先
Familiar with scripting languages such as Python and PowerShell is preferred / 熟悉 Python、PowerShell 等脚本语言者优先