IT Onsite Technician

IT Onsite Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

Brazil – São Paulo, SP

IT

Full-time

Your skills

• 2+ years of experience in desktop support, IT support, or print/hardware environments
• Ability to work independently and manage multiple tasks in a fast-paced environment
• Strong troubleshooting skills across hardware, software, and basic networking
• Hands-on experience supporting printers, peripherals, and end-user devices
• Familiarity with Windows OS and common enterprise applications
• This role is a Salary position with a targeted Monthly Gross Salary range of $4,000 BRL, based on experience and skillsets.
• Candidates must be legally authorized to work in the Brazil on a permanent, unrestricted basis. This role is not eligible for visa sponsorship, including student or temporary work authorization programs.
• Strong customer service and communication skills

Your tasks

Hemmersbach is seeking an experienced L2 Onsite Technician to provide onsite IT support across enterprise environments, with a focus on printers, desktops, laptops, and hardware. The role includes troubleshooting hardware and software issues, supporting print devices and peripherals, and maintaining IT infrastructure. The ideal candidate has strong technical skills and delivers high-quality customer service at client sites.

Key Responsibilities

• Provide onsite IT support for printers, desktops, laptops, and peripherals

• Diagnose and resolve hardware, print, and software issues

• Install, configure, and maintain printers and IT hardware systems

• Support device deployments, refreshes, and project rollouts

• Maintain accurate service records, asset tracking, and inventory

• Communicate effectively with clients, internal teams, and management

• Ability to lift up to 50 lbs and travel as needed based on customer demand

• Be part of us

• Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers' behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work® Certified™ in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.

• Your benefits

• International job opportunities

• Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher

• Health/ Medical insurance

• Internal career development program

• Job-Id: 20288

• IT Onsite Technician

• Brazil – São Paulo, SP

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