About this role
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Your skills
- Minimum of 2–3 years of experience in desktop IT support
- Strong troubleshooting skills for hardware, software, and user issues
- Knowledge of TCP/IP and basic networking concepts
- Familiarity with Windows OS, Mac OS, and common enterprise applications
- Excellent communication and customer service skills and ability to work independently and as part of a team
- Valid driver’s license and willingness to travel between client sites
- This role is an Hourly Non-Exempt position with a targeted salary range of $50,000 – $54,000 USD, based on experience and skillsets.
- Candidates must be legally authorized to work in USA on a permanent, unrestricted basis. This role is not eligible for visa sponsorship, including student or temporary work authorization programs.
Your tasks
- Provide onsite technical support for desktops, laptops, and peripherals
- Diagnose and resolve hardware and software issues
- Install, configure, and maintain IT systems and applications
- Maintain accurate service records, inventory, and equipment tracking
- Communicate effectively with clients, teams, and management
- Support project rollouts and deployments
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
- Health/ Medical insurance
- Life insurance
- Disability Insurance
- Dental insurance
- Flexible spending account FSA
- Internal career development program
- Vision Insurance