About this role
IT Officer
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience
- Location Nigeria
- Job Field ICT / Computer
Job Purpose
- To collaborate for the design, analysis and implementation of efficient IT systems.
- To gather feedback from end users for continuous process system and process improvement.
Core Responsibilities and Key Result Areas
Field Support Functions:
- Deploy, configure, maintain and repair IT infrastructure – both software and hardware
- Support all installations pertaining to all field locations, stores and the Head office.
Administrative Functions:
- Communicate with stakeholders to understand their requirements
- Develop and analyze functional specifications
- Design efficient IT systems to meet business and technology needs
- Coordinate developers to build and implement technology solutions
- Integrate multiple systems and reconcile needs of different teams
- Gather feedback from end users about system performance
- Plan and oversee projects (e.g. upgrades, hardware/software installations)
- Provide advice and technical training to end users as required
- Keep abreast of technology trends and developments
Key Performance Indicator
- Prompt resolution of technical issues.
Job Specifications
Educational Requirements:
- A good First Degree in Computer Science, Computer Engineering, Information Technology or related areas.
Professional Requirements:
- Membership of CISCO, or any other IT related professional qualification is an added advantage.
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